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OFFICE LOCATION:
Josh Bach Ltd.
133 Beekman Street, 2nd Floor
New York, NY 10038
Tel: 212 964 5419
Fax: 212 964 5470
Email: We usually respond within 24 hrs. Email here
CUSTOMER SERVICE:
Josh Bach Ltd. Customer Service is open Monday through Friday, 9:30am- 5pm Eastern Time. For questions regarding products, returns, billing or delivery please call us during business hours at 212 964 5419, or email us using above link.
SATISFACTION GUARANTEED
If you're not satisfied with your purchase, we'll give you your choice of a full credit, equal exchange, or your money back, assuming the products purchased have not been used, damaged or worn.
RETURNS
Simply ship back all items to us explaining reason for return and a copy of the packing slip. You will be responsible for all ship-back costs. Click here for more information about how to make returns.
SHIPPING POLICY
Your order will be carefully packaged and shipped to your home or office via Fedex. Orders placed during the week by 1:00 p.m. ET usually will ship the same day. Orders placed on Fridays after 1:00pm eastern time, on Saturdays, Sunday and on holidays will ship the next business day. Click here for more information on shipping and shipping charges.
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